Volunteer Management Training – London

14/02/2013 10:00
14/02/2013 16:00


TCPA, 17 Carlton House Terrace, London SW1Y 5AS


14th February 2013, 10am-4pm


£288: Large charities, public sector and businesses
£130: Smaller charities (under 15 staff) and individuals.
Concessionary rates are available for students, pensioners and the unemployed. Please contact us at for further details.

Prices include a hot Mediterranean buffet lunch, Fair Trade refreshments and networking time.

Event Description

Helping volunteers love you – your organisation and the role they play.

Learn how to work with volunteers in new and exciting ways that help build your organisation, social enterprise or voluntary group.

“Rebecca is wonderful! We were actively learning and networking at the same time. Brilliant!’” (Waltham Forest Voluntary Action)

“Very much appreciated the training”
Richard Warden (Downham Market Food Co-op)

Managing volunteers can be an exhausting and time consuming process for both managers and volunteers themselves. However, organisations and social enterprises can be transformed by enthusiastic and engaged participation in voluntary work.

"As someone completely new to the area of volunteers I found the course very thorough and reassuring. It covered everything I needed to know and I felt much more confident about the task ahead." Citizens Advice Bureau

This course makes recruitment, management and, most importantly, engagement of volunteers easy. It encourages you to look closely at the motivations of volunteers and the organisations that use them, and draws on contemporary approaches including co-production and the use of non-hierarchical teams to help you and your volunteers get the most from the relationship.


  • Why people get involved in volunteering, and why understanding motivations is so important
  • To create a range of roles for volunteers (including remote roles) and publicise them effectively
  • Practical ways of keeping people involved: inductions, support and expenses
  • How to use Digital and Online volunteering – plus online channels of support for you
  • Voluntary involvement employment law
  • Concepts of co-production and the benefits of working with volunteer partners in non-hierarchical structures

The day includes plenty of group work, exercises and discussion – you definitely won’t be staring at power point all day. You’ll also be given lots of opportunities to discuss your own experiences and develop personal strategies to aid your work.

Who should attend this course?
Any organisation involved in voluntary work or volunteer-led group looking to engage others or support each other better. Whether you are conducting a borough-wide consultation, national volunteer programme, involving an intern or rejuvenating the membership of your local residents association, you will benefit from this day.

Facilitated by Rebecca Tully
Rebecca combines her training work with community activism and volunteering, using her experience to inform her training content and style. Rebecca has worked with, and trained people from Age UK, Crisis, Greater London Volunteering, CVS, Waltham Forest Council, Citizens Advice Bureau, Directory of Social Change, National Association of Voluntary Service Managers (NHS), She has also developed education classes in Central America and worked extensively with Organiclea Workers' Co-operative.

Tailored courses can be arranged for groups at a date and location to suit you.

Supported by environmentjob.co.uk


For bookings and information please contact:
Tel: 0207 324 4774
Email: jelliott@talkaction.org

About the Organiser

Talk Action
Talk Action values social justice and environmental sustainability. We promote equality, opportunity, diversity and a healthy environment for communities in both urban and rural settings.


Please mention the Green Guide when responding to this event.

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